About Us

Proudly Australian

We are proudly an Australian online store. Our aim is to provide you with a wide selection of products across most of the categories.
At Martmox marketplace, we passionately believe in keeping our customer's interest on top of everything else. Our day begins and ends with the aim of keeping our customers happy and with that goal in mind, we promise you our best service in terms of product quality and customer service. Our service comprises of our values with which we aim to consistently deliver a trusted shopping experience to all our customers.

Competitive Prices

We strongly believe that a good shopping experience is not fully delivered until the products and services sold are competitively priced. Hence, we encourage merchants to offer products at the most competitive price.

Australian Spirit

We support and encourage the Australian spirit by ensuring the brands we sell and stand behind are fully compatible with Australian conditions. We only partner with Australian-owned manufacturers and we build strong ongoing relationships with them to ensure the utmost quality in build and design is realized and that feedback from our customers is acknowledged and implemented when required.

Genuine Brands

Martmox does not permit merchants to sell duplicate, spurious, knockoffs or gray market goods. Merchants guarantee to sell only genuine products at our marketplace. All Merchants listing their products on Martmox.com.au are required to enter into an agreement to list and sell only genuine products.

No Anxiety Shipping

Shipping is an integral part of online shopping, and we endeavor to provide you with a hassle-free shopping experience. We use trusted shipping partners. We together with our courier partners try to ensure that your products are delivered on time & in good quality packaging with you being informed at every stage of your order through our communication channels.

Outstanding Customer Service

At Martmox.com.au, we strive hard to make your shopping experience a pleasant and memorable one. With our second to none customer service, we promise to stand by you in every situation and to provide you with the our best services.

Buyer Protection

As a genuine marketplace, we run a very comprehensive Buyer Protection program so that buyer is 100% protected and experience trust and comfort for online shopping at Martmox.com.au. At Martmox marketplace, trust is the foremost thing for each transaction. To extend this trust to buyers, we offer Buyer Protection, which is based on four trust pillars i.e. Product Guarantee, Payment Security, Reliable Merchants, and Easy Replacement/Return. At Martmox, we believe that customer satisfaction is the key to success and therefore we stand by every merchandise bought from us. We would replace any order within 10 days of delivery, with free return shipping if you received the product which is not as per the specifications ordered by you, such as:

• Wrong Size
• Wrong Color
• Wrong Style
• Wrong Quantity
• Dead on Arrival
• Missing Parts/Accessories
• Defective, Or
• Significantly different from the description given by the merchant.

However, please make sure that the item has not been used/worn or altered and is accompanied by its original price tag and packing slip. Our band of trust is woven into every fibre of our team, and if you ever need more information on anything please feel free to contact us.