Melt Away Neck Tension with Advanced Heat and Vibration TherapyDiscover targeted relief for sore, stiff, and tired neck muscles with our Heated Vibrating Neck Wrap. This innovative device combines the therapeutic benefits of deep-penetrating heat with soothing vibration massage to ease discomfort and promote relaxation. Powered by a convenient USB cable, it is your portable solution for comfort whether you are at home, in the office, or on the go.Key Features: Advanced Carbon Fiber Heating: Utilizes a carbon fiber heating element for fast, even warmth. Choose from three temperature settings (approx. 45C, 55C, 65C) to deliver targeted heat therapy that helps improve circulation and soothe aching muscles. Customizable Vibration Massage: Features three distinct high-frequency vibration modes (Gentle, Comfort, Strong). The gentle pulses work to relieve stiffness and tension, providing a relaxing massage experience. Simple Dual-Button Control: Effortlessly customize your experience with the intuitive two-button interface. One button controls the heat settings, and the other controls the vibration modes, each with clear LED light indicators. Convenient USB-C Power: Powered via a modern USB-C to USB-A cable. Simply connect it to any 5V/2A USB power source, such as a power bank, laptop, or phone charger, for immediate use. (Power source not included). Ergonomic & Lightweight Design: Made from soft, breathable OK fabric and weighing only 95g, this wrap is designed for comfortable, non-restrictive wear. The ergonomic shape contours perfectly to your neck for maximum effect.Product Specifications: Material: Soft OK Fabric, Carbon Fiber Heating Element Power Input: 5V / 2A (10W Recommended) Power Interface: USB-C (on device) to USB-A (for power source) Dimensions: Approx. 55cm x 13cm Weight: Approx. 95g (including cable) Heat Levels: 3 (Low/Green ~45C, Med/Blue ~55C, High/Red ~65C) Vibration Modes: 3 (Gentle, Comfort, Strong)Package Includes: 1 x Heated Vibrating Neck Wrap 1 x USB-C to USB-A Power Cable Please Note: A power bank or USB wall adapter is required for operation and is not included.Disclaimer: This product is intended for general wellness and relaxation. It is not a medical device. If you have a serious neck injury or a pre-existing medical condition, please consult with your healthcare professional before use.Returns, Refunds and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.Delivery TimeframePlease note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows: For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.