DescriptionHoneycomb upgrade ·Double-sided and Full Screen: 304 stainless steel pot, fearless steel shovel, less oil, non-sticky, easy to clean, durable.304 stainless steel: food grade 316 stainless steel is corrosion resistant, not easy to deform, and has high durability.Fast heat conduction, energy saving and environmental protection: The pot body is made by special technology, heat conduction quickly and evenly heat the bottom of the pot without deformation and quickly transfer heat energy to the pot body.Multi-heat gathering pot bottom: The thick pot bottom provides good heat storage, high efficiency and energy saving.Stainless steel handle: comfortable and heavy, hollow and anti-scalding, high cost, sturdy and durable.SpecificationItem Name: Double-sided Honeycomb Non-stick PanMaterial: 316 Stainless SteelStyle: Modern and SimpleColor: As Shown in the PicturePackage Weight: 3000gPacking Size: 34*12.5*34cmLid type: stainless steel inlaid glass lid.Features: Not easy to rust, less oily smoke, not easy to stick.Size:34cm (outer diameter) or36cm (outer diameter) or 38cm (outer diameter) or 40cm (outer diameter) Package1 x Double Sided Screen Honeycomb Wok with Lid (Specific package item depend on the options) Tips Some customers praise its non-stick and non-scratch performance, while others experience the frustration of foods sticking, like a simple fried egg. Why?Understand stainless steel structureIt is because users need to understand the nature of a stainless steel wok/frypan: it requires proper heat to perform well. Isthis a stainless steel wok/frypan? Yes, definitely!Amazingooh uses a patented honeycomb structure to protect its non-stick layers. The stainless steel structure is thick, so you need to let the wok/frypan heat up properly before cooking anything.For new usersPreheating and the use of oil is important because there is a thick layer of stainless steel to protect the non-stick layer. Please cook on medium heat all times or until you feel the surface is reasonably hot enough for cooking.Please note these steps below:1. Add some oil first, and then preheat the wok/frypan for 30-60 seconds.2. Preheat for a longer time if you are using a cooktop with less efficient heat, such as a ceramic cooktop.3. The main point is that you must determine that the surface is reasonably hot enough for cooking.4. Preheated the wok for about 1 minute on medium heat. The heat level is 7, if 10 is the maximum.5.Remember a reasonably heated pan and heated oil (not overheating) arekey.These key steps are not just for honeycomb wok/pans, but also for most of the other the cookware, includingall non-stick woks/pans and Japanese carbon steel woks/pans.Turn down the temperature anytime the wok/frypan is too hot.Avoid high heatThe non-stick layer could be damaged by high heat, just as with other non-stick cookware. Proper heating and maintenance are needed for a consistent performance.Test and experiment. Please letusknow if you need further assistance anytime.We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 20% of the product price Delivery excludes the following postcodes:2880-2889, 5201-5749, 4309-4453, 4580-4693, 4454-4499, 4694-4802, 4804-4805, 9920-9960, 4803, 4806-4999, 9961-9998, 2648, 2715, 2717-2719, 2731-2739, 3221-3334, 3342-3349, 3351-3352, 3357-3426, 3444-3688, 3691- 3749, 3812-3909, 3921-3925, 3945-3974, 3979, 3984-3999, 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639,2642-2647, 2649-2707, 2710- 2714, 2716, 2720-2730, 2787-2879, 6215-6700, 6701-6797, 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799If your postcode is within the above ranges then please contact us for a postage quote.