Contact the Seller
Our sellers will usually want to fix the problem right away. Find the item in the "Orders" section of your account and contact us, and we’ll put you in touch with the seller.
Not Resolved? Escalate to Martmox
If the seller hasn’t resolved your issue, you can ask us to review the issue for you. Learn how to escalate your case here.
Refund Guarantee
We’ll get back to you within 2 business days and if your order is not as described and you want a refund, we’ll quickly refund you.