Receiving Wrong Item

We are very sorry to hear that you have received an incorrect item.

We will forward your case to our sellers. To help, our sellers provide you with a speedy solution, we ask you to:

• Double check your order confirmation email to confirm the options you have selected at the time of your purchase.
• Review the product listing to confirm if the specifications are accurate and that the product you received is not as described in the product listing.

If you have received an incorrect item that you did not order please contact us and attach copy of your purchase order, clear photos or provide a short video of:

• The item you have received
• The packaging
• The delivery label

Once you have submitted your enquiry, our customer care team and the seller will be able to review the case and provide you with a quick resolution.