Return a wrong item received 

We are very sorry to hear that you have received the incorrect product.

To help our Sellers provide you with a speedy solution, we ask that you:

1. Double check your order confirmation email to confirm the options you have selected at the time of purchase.

2. Review the product listing to confirm if the specifications are accurate and the product you received is not as described.  

If you have received an incorrect item that you did not order please contact us and attach clear photos or provide a short video of:

• the item invoice
• the item you have received
• the delivery label
• the packaging

Once you have submitted your enquiry, the Seller will be able to review to verify your claim and provide you with a resolution.