How do I find my order history?
To view all of your orders, all you need to do is login to your Martmox account using the following steps:
Here you can view your current and old orders, download and print invoices. Here you can communicate with the seller for anything related to your order.
To view all orders
- Go to Martmox.com.au and login to your account.
- Go to ‘Orders’ in the drop-down menu
To track any order
- Go to Martmox.com.au and login to your account.
- Go to ‘Track my order (s)’ tab from the drop-down menu, enter the tracking number provided to you and hit the arrow on the right.
To print or download any order
- Go to Martmox.com.au and login to your account.
- Go to ‘Orders’ in the drop-down menu.
- Open any order buy clicking at order ID.
- Hit print button and the order page will open.
- Right click on the order
If you still can't find your order, but believe you have been charged for it, please contact us via ‘Contact Us’ form and we will be happy to look into this for you. It is possible that you used a different email address to make your order (for example, your work email address instead of your personal account). In any case, our Customer Service Team will help you track it down.
If you are unable to locate the order in your account history, there is a chance that your order may not have been successfully completed. Unfortunately, we cannot guarantee that the items will still be available if your order is placed later – they sell out fast!